Frequently Asked Questions

1.Can I return items to a store?

Yes, with the exception of notified non-returnable0 goods. You must provide proof of purchase such as a delivery invoice or your email order confirmation. Your goods will be taken and your exchange or refund will be processed on the card you used to place
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2.Do you offer gift wrapping options?

Unfortunately, at this time we do not offer gift wrapping options
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3.Can I change my order?

Once the order has been placed, it cannot be changed online. If you want to change your order, please telephone on (800) 336-4525, and if it has not yet been processed we will change or re-issue a new amended order
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4.Can I preorder items for delivery?

Yes. However these will be on items that are specifically indicated as a preorder; this generally applies on new releases, we will only accept orders on items that we have in stock at the time.
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